Privacy Policy
Last updated: February 11, 2026
1. Introduction
ScanU ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual regression testing platform.
We are compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
ScanU.eu is the data controller for the personal data collected through our platform. For any privacy-related inquiries, please contact us at: privacy@scanu.eu
3. Data We Collect
3.1 Account Information
- Email address (required for account creation)
- Name (optional)
- Password (securely hashed, never stored in plain text)
3.2 Project Data
- Project names and website URLs you choose to test
- Test configuration settings (browsers, resolutions, thresholds)
- Screenshots of websites you test
- Visual diff comparisons
3.3 Usage Data
- Number of tests run
- Subscription tier and billing status
- Timestamps of account activities
3.4 Technical Data
- IP address (for rate limiting and security)
- Browser type and version (for error tracking)
4. How We Use Your Data
We use your data to:
- Provide and maintain our visual regression testing service
- Process your subscription payments via Stripe
- Communicate with you about your account and service updates
- Improve our platform and develop new features
- Ensure security and prevent abuse
- Comply with legal obligations
5. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
- Contract performance: To provide the services you signed up for
- Legitimate interests: To improve our services and ensure security
- Legal obligations: To comply with applicable laws
- Consent: Where specifically requested
6. Data Storage and Retention
All data is stored on servers located in Frankfurt, Germany (EU) via DigitalOcean infrastructure. Screenshots and related media are stored using DigitalOcean Spaces (S3-compatible storage) in the Frankfurt region.
Retention periods:
- Free tier: Screenshots retained for 30 days
- Pro tier: Screenshots retained for 365 days
- Account data: Retained while account is active + 30 days after deletion
7. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (PCI-DSS compliant)
- DigitalOcean: Cloud hosting and storage (EU datacenter)
- Sentry: Error monitoring (for service reliability)
8. Your Rights (GDPR)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Data portability: Receive your data in a structured, machine-readable format (JSON)
- Restriction: Request limitation of data processing
- Objection: Object to certain types of processing
- Withdraw consent: Withdraw cookie consent at any time via the "Cookie Settings" link in the footer
How to Exercise Your Rights
- Data Export: Use the "Export My Data" button in your Account Settings to download all your personal data in JSON format
- Account Deletion: Use the "Delete Account" option in your Account Settings to permanently delete all your data
- Cookie Preferences: Click "Cookie Settings" in the footer on any page to update your cookie consent choices
- Contact Us: For any other requests, email us at privacy@scanu.eu
We will respond to all data rights requests within 30 days as required by GDPR.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (TLS/HTTPS)
- Secure password hashing (bcrypt)
- Access controls and authentication
- Regular security assessments
- Rate limiting and abuse prevention
10. Cookies
We use cookies to operate our website. When you first visit, a cookie consent banner allows you to accept or reject non-essential cookies. Essential cookies (for authentication and session management) are always active as they are strictly necessary for the website to function.
We categorize cookies into four types: Essential, Functional, Analytics, and Marketing. No non-essential cookies are set until you give explicit consent. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the website footer.
For full details about the cookies we use, their purposes, and durations, please see our Cookie Policy.
11. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal data from children under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform.
13. Contact Us
For any questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@scanu.eu
Data Protection Officer: dpo@scanu.eu
14. Supervisory Authority
If you are in the EU and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.